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30 / Healthcare

Pharma Operations Intelligence Suite

We built one governed layer that forecasts demand, schedules sterile production, and answers plain-English questions over operations data, with every answer audited and every write e-signed.

Client
Undisclosed (Under NDA)
Stack & approach
HealthcareDemand ForecastingSterile BatchingGoverned NL-to-SQLAudit Chain
Interface screens from Pharma Operations Intelligence Suite
Interface, from the 360Labs case-study deck (page 39).

The problem

Forecasting demand across every SKU and region, scheduling sterile production across cleanrooms with sequence-dependent changeovers, and answering questions over operations data all sat in separate systems and spreadsheets, with no governed path from question to audited answer.

Solution & architecture

One operational datamart, 3 engines, one governed query layer. A demand engine forecasts every series; a batching optimiser sequences production and packs sterile loads; and an ops copilot answers in natural language through 8 governed intents, with free-form questions passing a read-only guard. A hash-chained audit log and e-signature approvals wrap the whole suite.

Why it is built this way

  • Governed query path

    Free-form questions pass a read-only guard

  • Everything audited

    Hash-chained log, e-signature approvals

  • Row-level filters

    Business-unit scoping on every path